Vision Imperial Hotel Formerly Excelsior Hotel Downtown Dubai | Dubai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Al Rigga Street, Dubai, United Arab Emirates, 29499

With 5-star service of a Unique Arabian Hospitality, Vision Imperial Hotel Formerly Excelsior Hotel Downtown offers world-class hotel room facilities and multiple dining options. This 4-star hotel features a health club, swimming pool, and spa, alongside accessibility to a fully equipped business center.

Rooms & Amenities

The rooms at Vision Imperial Hotel Formerly Excelsior Hotel Downtown feature modern amenities including air conditioning, flat-screen TVs, and mini bars. Guests can choose between tastefully designed twin, double, family rooms, and luxury suites, some equipped with private Jacuzzis.

Dining Options

Dining options include 9 specialty restaurants and bars, offering authentic fare from diverse cuisines such as Indian, Syrian, and Lebanese. The Metro Sports Bar & Café serves a selection of cocktails and hearty dishes.

Business & Leisure

Vision Imperial Hotel features extensive business facilities including high-tech conference rooms accommodating up to 100 guests and a spacious ballroom suitable for events with 800 attendees. Guests have access to an executive lounge and a health club.

Location & Transportation

The hotel is situated close to Al Ghurair Mall, the vibrant Spice and Gold Souqs, and major attractions like Dubai Creek and Burj Khalifa. Nearby transportation options include Al Rigga subway station and multiple bus stops, providing easy access to the city.

“The hotel is perfectly situated, just a short walk from Al Rigga metro station and local shops!”view full review

View hotel on map

“A wonderful stay that exceeded my expectations entirely!” view full review

Top location:Highly rated by recent guests(8.4)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site at AED 25 per day.

Wireless internet is available in the entire hotel for free.

Other information

A full breakfast is served at the price of AED 65 per person per day.

Maximum capacity of extra beds in a room is 1.

Pets are not allowed.

English, German, Spanish, Russian, Arabic, Hindi, PanjabiÂ / Punjabi, Serbian, Tagalog / Filipino, Urdu

Year renovated:2012

Number of floors:8

Number of rooms:139

Former name

Holiday Inn Downtown

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Queen Room

Max:

2 persons

370 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Bathtub

room details

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Executive King Room

Max:

2 persons

370 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Bathtub

room details

Check Prices

Executive Twin Room

Max:

2 persons

370 sq. feet

Bed options:

2 Single beds

City view

Shower

Bathtub

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Dubai4600 ft

Airports

Dubai Creek SPB (DCG) 2.1 mi

Dubai (DXB) 3.5 mi

Train

Union Square Station4000 ft

Baniyas Square Station 1.2 mi

Metro stations

Al Rigga700 ft

Bus

Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

AED 25 per day

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Adults only
Baggage storage
Elevator
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Pool tables

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet

Spa & Leisure

Rooftop pool
Sun loungers
Live entertainment
Night club
Sun terrace
Spa & wellness center
Pedicure
Manicure
Facial
Beauty treatment
Massage
Pool with view
Shallow end

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Al Rigga Street, Dubai, United Arab Emirates, 29499

Map view

street view

Al Rigga Street, Dubai, United Arab Emirates, 29499

City landmarks

Museums

Dubai Museum

1.7 mi

Mall

Deira City Center

3300 ft

Al Maktoum Road Intersection of D89 and Umm Hurrair Rd

Deira Clock Tower

1.1 mi

Aquarium

Dubai Dolphinarium

2.0 mi

Southern side of Dubai Creek

Bur Dubai Abra Dock

1.5 mi

Dubai - United Arab Emirates

Al Fahidi Historical Neighbourhood

1.6 mi

Mall

Al Ghurair Center

3500 ft

Baniyas Rd

National Bank of Dubai

3900 ft

Museums

Museum of Illusions

1.3 mi

Dubai Creek

1.2 mi

Bateaux Dubai

1.1 mi

Mall

Deira

3000 ft

Omar Bin Al Khattab Rd Deira

Swissotel Spa and Sports

3400 ft

Por Saeed Al Sharqy Masjid

2100 ft

House 26

Sheikh Mohammed Centre for Cultural Understanding

1.5 mi

Port Saeed Mosque

2200 ft

Mall

Al Reef Mall مركز الريف

2300 ft

Gallery

XVA Gallery

1.6 mi

Fish Roundabout

3700 ft

maktum khalil

2400 ft

Entrepreneur Business Village Deira Dubai

2500 ft

Twin Towers Shopping Centre

1.2 mi

Mosque

Al Ghurair Mosque

2700 ft

City Centre Deira

1.5 mi

Nearby

Khubaise Small Mosque

100 ft

Al Rigga St

Juice World

1100 ft

Al Rigga Mosque

1500 ft

Black Cave

1800 ft

Gargash Mosque

1900 ft

Restaurants

Al Safadi

500 ft

Al Rigga Al Rigga Rd Al Muraqqabat

Alsafadi Restaurant

600 ft

Alriqqa Street

Manhattan Restaurant

700 ft

Al Rigga Rd Deira

J5 Cafe

1300 ft

22c Street Al Muraqqabat

Bait Al Mandi Restaurant

1300 ft

Al Muraqqabat Al Muraqqabat Rd 14 Street

Automatic Restaurant & Grill

1400 ft

Al Muraqqabat Al Muraqqabat Rd Al Rigga Road

Kabab Erbil Iraqi

1100 ft

73 Al Rigga Rd Al Muraqqabat

Sham Sham

1000 ft

Al Rigga Al Rigga Rd 71 Al Muraqqabat

Al Shami Restaurant

1500 ft

Al Muraqqabat Al Muraqqabat Rd 14 Street

Rocky's Cafe

1200 ft

Al Muraqqabat Rd

Rasoi

1400 ft

Al Muraqqabat Ground Floor Al Muraqqabat Rd

Reviews and Ratings

Reviews from guests about their experience.

62%

loved their spa retreat and can’t wait to return.

6.2/10

Nice

Rooms

6.0

Location

8.4

Service

7.8

Dining

5.8

3.5/5 based on 550 reviews

#308 of 597 hotels in Dubai based on Tripadvisor

Jackson

United Kingdom, March 2025

5.2/10

I had a mixed experience at Vision Imperial Hotel. The location was fantastic, close to the Al Rigga metro station and many shops, but the hotel itself is in dire need of renovations. The staff were friendly and eager to help, but the cleanliness and overall condition of the rooms left much to be desired.

Rooms

5.0

The standard twin room was quite spacious, but the decor felt very dated and there were issues with cleanliness. The carpets were musty and I had allergy symptoms during my stay.

Service

7.0

The hotel staff were very attentive and always had a smile. They were proactive in their support, though some front office staff could benefit from improved communication skills.

Location

8.0

The location was definitely a highlight, conveniently situated near the metro and surrounded by numerous places to eat and shop. It made exploring the area quite easy.

Dining

5.0

Breakfast was decent with an omelette chef, but the rest of the buffet was quite average and lacked variety. Overall, I didn’t find the dining experience particularly impressive.

Facilities

5.0

While the hotel offered essential services like room service and housekeeping, the facilities were generally tired and needed significant upgrades. The pool also appeared uninviting.

Isaac

United Kingdom, February 2025

7.0/10

I had a mixed experience at Vision Imperial Hotel. The location is convenient, close to the Al Rigga metro and food options, making it good for exploring. However, the room I stayed in felt outdated and could use significant renovations, especially in the bathroom. Despite these issues, I found the staff to be friendly and helpful throughout my visit. 😊

Rooms

6.0

The room was large and quiet, but it definitely needs renovations. The bathroom had peeling paint and signs of past repairs. The refrigerator didn't work, which was disappointing.

Service

8.0

The staff was generally friendly and helpful, especially the room service guy, Singham, who was marvelous. I appreciated the assistance from the reception and concierge.

Location

9.0

The location is great, just a short stroll to the Al Rigga metro station and nearby restaurants, which made it easy to get around the city.

Dining

6.0

Breakfast was okay but could use improvement, particularly with the freshness of the fruit. There were limited options, especially for Indian dishes.

Facilities

6.0

The hotel has basic facilities, including room service and housekeeping, but some amenities felt lacking due to the hotel's age.

Evelyn

United Kingdom, December 2024

6.8/10

I had a great overall experience at the Vision Imperial Hotel. The location was super convenient, right in the heart of Deira, making it easy for me to explore the area. The service was really good, with friendly staff who went out of their way to accommodate my needs. However, the soundproofing could use some work, as I heard noise during the night.

Rooms

7.0

The room was spacious and comfortable, although I did notice some noise from the nearby service lift, which was a bit disruptive. Overall, it provided a good level of cleanliness and comfort.

Service

9.0

The staff were all friendly and accommodating, making my stay much more enjoyable. They really seemed to care about my experience, which left a positive impression on me.

Location

8.0

The hotel's location is fantastic, being just a quick walk from the metro station and close to many shops and restaurants. It was convenient for getting around Dubai.

Dining

7.0

I enjoyed the dining options, with plenty of variety including tasty Indian dishes. The breakfast was decent, though it seemed like they could improve on replenishing items quickly.

Facilities

8.0

The hotel offered solid facilities like room service and a well-maintained gym. I didn't get a chance to try everything, but what I saw looked good.

Riley

United Kingdom, October 2024

7.2/10

I had a pleasant stay overall, enjoying the well-maintained rooms and friendly staff (not to mention the convenient location). However, the breakfast options could be improved, especially for vegetarians, and I did experience a minor issue with room service. It was a great value for my stay in downtown Dubai.

Rooms

7.0

The rooms were spacious, clean, and comfortable. However, I found it surprising that newspapers were not provided. Also, there were some outdated furniture pieces that needed replacement.

Service

8.0

Most of the staff were exceptionally friendly and provided a welcoming atmosphere, although one staff member was a bit arrogant during my checkout, which left a sour note. The service overall was attentive and prompt.

Location

9.0

The hotel is conveniently located near Al Rigga metro station, making it easy to get around. I appreciated that everything I needed was just a short walk away, including great dining options.

Dining

6.0

Breakfast was good but limited to continental options, which was a letdown for vegetarians. I enjoyed the Starbucks in the hotel, but the lack of variety at breakfast was noticeable.

Facilities

7.0

Room service was generally good, but I faced issues with items like bathrobes not being delivered as promised. The overall facilities met expectations, but some improvements could be made.

Lily

United Kingdom, October 2024

5.4/10

I had mixed feelings about my stay at Vision Imperial Hotel. The location was fantastic and the staff tried their best to be accommodating, but the condition of the room left much to be desired. While the lobby greeted me pleasantly with a welcome drink, the noise from the adjoining club and the lack of cleanliness overshadowed my overall experience.

Rooms

5.0

The room showed significant signs of wear, with the carpet stained and the bathroom less than hygienic, featuring mould and an unpleasant smell. The shower pressure was weak, and overall, it felt tired and in need of renovation.

Service

7.0

I found the staff to be friendly and eager to assist, especially at check-in. They seemed really invested in making my stay better and were very polite throughout my time there.

Location

8.0

The hotel's location was convenient, just a short walk from the metro station and close to vibrant areas with several restaurants nearby. This made it easy to explore the surroundings.

Dining

5.0

Breakfast was basic and lacked variety, often not being replenished when items ran out. It felt like the dining options could be improved to match the hotel's overall standards better.

Facilities

5.0

The hotel had essential facilities, but the gym was quite small and outdated. I encountered issues with the lift during my stay as well, which was inconvenient.